About the Role
We are looking for a highly organized, detail-oriented Release Manager to oversee planning, coordination, and successful delivery of software releases across the WCOM development organization.
This role ensures smooth, predictable, and high-quality releases by facilitating collaboration between engineering team, domain/platform teams, product owners, QA, operations, and stakeholders.

Key responsibilities - Assigned Tasks and Duties

• Lead and coordinate end-to-end release activities, including planning, scheduling, execution, validation, and post-release reviews.
• Maintain the release calendar and communicate scope, timelines, dependencies, and risks to relevant stakeholders.
• Monitor release workflow execution and intervene when blockers or escalations occur.
• Coordinate hotfixes and urgent/emergency releases.
• Continuously improve release, build, and deployment processes, with strong focus on automation.
• Support CI/CD pipelines and automated testing tooling in collaboration with relevant teams.
• Operate and improve release and rollback measurement/reporting.
• Monitor releases of dependent systems and coordinate with external/internal teams.
• Propose process improvements in connected areas (e.g., change management, incident handover).
• Facilitate release readiness meetings, go/no-go checkpoints, and retrospectives.
• Ensure release documentation is complete and auditable (notes, approvals, rollback plans, known issues).

Required Skills & Experience

• Experience in release management, software delivery, project coordination, or a similar role.
• Strong understanding of modern software delivery practices (CI/CD, trunk-based development, feature flags, progressive delivery preferred).
• Excellent communication, stakeholder management, and organizational skills.
• Ability to manage parallel workstreams and prioritize under time pressure.
• Familiarity with version control, build pipelines, release orchestration, and deployment automation.
• Strong problem-solving mindset with attention to detail and structured execution.

Accountabilities - Expected Results or Outcomes

• Own and govern the release lifecycle process end-to-end.
• Ensure reliable and repeatable release execution with clear controls.
• Implement and maintain robust CI/CD release enablement.
• Improve release predictability, lead time, and deployment quality.
• Ensure rollback readiness and minimize customer/business disruption.

Domains - Areas of Exclusive Control 

• Release management process and standards.
• Release governance (calendar, milestones, go/no-go checkpoints).
• Continuous release process improvement.
• CI/CD release automation standards.
• Strategic direction of release management tooling.